AD1: Taking Funeral Instructions from a client

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Learn to guide bereaved families through the funeral arrangement process. This module covers effective client interviews, understanding the key elements of a funeral service and accommodating additional requests. You will also gain practical knowledge, such as creating itemised estimates with transparency and professionalism.

COURSE REQUIREMENTS

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Available Dates

19 May 202610:00 - 17:00
Newport
12 May 202609:30 - 11:30
Glasgow
14 Apr 202609:00 - 11:00
Virtual, Via Zoom
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CURRICULUM
Learning Outcome 1: Be able to interview clients and obtain the necessary information to arrange a funeral
Learning Outcome 2: Know additional services that may be required by a bereaved family
Learning Outcome 3: Be able to arrange a burial and a cremation
Learning Outcome 4: Be able to provide client with itemised estimate and final invoice
Practical Tasks Statement
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Please contact Sharon Welford on
0330 441 7381 or
sharon.welford@ifdcollege.org
to register as a student

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