This module focuses on delivering exceptional customer service within the funeral sector. Learn how to address concerns with stakeholders, manage complaints effectively, and apply the ‘Customer Service Triangle’ to create a compassionate and professional experience for every client.
To book this course, please contact Sharon Welford either by email or by calling 07551 265999
We’re always keen to connect with passionate professionals who share our commitment to excellence in funeral service education. Get in touch today to explore current opportunities and see how you can contribute.
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