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Courses
Health & Safety
Considered as the first step in funeral service training, our Health and Safety programme is made up of two compulsory modules that cover core health and safety principles such as manual handling and PPE.

NOTES: Considered as the first step to run the course.

Unit: HS1

Health and Safety Legislation and Manual Handling Theory
Level 2 NVQ - 3 Credits

Unit: HS2

Safety and Infection Control for Funeral Staff
Level 1 NVQ - 1 Credit

Total Cost: £295.50

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Foundation
Our Foundation Funeral Practitioner programme does exactly that: it offers a foundational understanding of funeral practices. In other words, you will learn the core knowledge and skills that serve as the basis for more advanced learning. The programme is made up of two modules.

Unit: F1

Understanding First Contact and Measuring Procedures
Level 1 NVQ - 1 Credit

Unit: F2

Understanding Identification, Viewing and Personal Effects
Level 1 NVQ - 1 Credit

Total Cost: £284.50

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Operative Skills
These modules have been designed for members of staff who are providing the manual skills in a funeral business, such as operatives, technicians, drivers and pall bearers. Individual modules may be taken, depending on your line of work.

NOTES: Our Health & Safety and Foundation modules must be completed or in progress before these units are studied.

Unit: OP1

Transportation and Care of a Person who has died
Level 3 NVQ - 6 Credits

Unit: OP2

Understanding Coffin and Casket Finishing
Level 2 NVQ - 3 Credits

Unit: OP3

Understanding the Responsibilities of the Funeral Driver and Bearer
Level 2 NVQ - 6 Credits

Unit: OP4

Understanding and Applying Good Mortuary Practice
Level 3 NVQ - 4 Credits

Total Cost: £593.00

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Arranging & Administration
These units are designed for administration staff, funeral arrangers and receptionists – specifically those who will receive clients, take basic information and undertake the organisation and administration involved in arranging a funeral. Individual modules may be taken.

NOTES: Our Health & Safety and Foundation modules must be completed or in progress before these units are studied.

Unit: AD1

Taking Funeral Instructions from a client
Level 3 NVQ - 6 Credits

Unit: AD2

Understanding UK Death Registration, HM Coroner/Procurator Fiscal and Repatriations
Level 3 NVQ - 6 Credits

Unit: AD3

Understanding United Kingdom Burial and Cremation Law
Level 3 NVQ - 3 Credits

Unit: AD4

Financial Arrangements and Funeral Planning
Level 2 NVQ - 6 Credits

Unit: AD5

Understanding Bereavement and Funeral Director Involvement in the Community
Level 2 NVQ - 3 Credits

Unit: AD6

Understanding Customer Focus and Digital Services in a Funeral Services Setting
Level 2 NVQ - 3 Credits

Total Cost: £891.00

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Diploma Modules
Our diploma modules are suitable for any member of staff wishing to continue education and training following completion of the Certificate in Funeral Practice modules or other occupational qualification. They are ideal for those who are at a senior level in a business, business owners or the next generation in a family business. These courses are more academic than our other courses, although there is still a practical element. Students will be expected to engage in research and self-directed learning for much of the programme. Individual modules may be taken but all four modules are required to achieve the Diploma in Funeral Directing.

NOTES: Students can study the modules in whichever order they choose, but each module must be completed within one year of starting. Students can complete one module before booking onto the next or they may wish to study all or some of the modules at the same time.

Module: FD1
Understanding the Function, and Responsibilities of the Modern Funeral Director

Level 4 NVQ – 6 Credits 

This in-depth module explores the evolving role of the modern Funeral Director, covering everything from traditional and non-traditional funeral practices to legal requirements, faith and cultural considerations, and responding to industry changes. It equips professionals with the knowledge and adaptability needed to provide dignified and inclusive funeral services in an ever-changing landscape.

Total Cost: £650.00

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Module: FD2
Managing Care after Death

Level 4 NVQ – 4 Credits 

This module provides essential knowledge on post-death care, from washing and dressing to embalming and informed consent. It also covers hazardous implant removal, post-mortem procedures and emerging technologies like digital autopsy, ensuring dignified and professional care for the deceased.

Total Cost: £400.00

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Module: FD3
Leading, Managing and Motivating People

Level 4 NVQ – 3 Credits 

Within this module, you will explore the key qualities of effective leadership, staff management and workforce development. Learn how to motivate teams, enhance performance and implement reward strategies to drive success within your organisation.

Total Cost: £400.00

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Module: FD4
Delivering Customer Service Excellence in the Funeral Sector

Level 4 NVQ – 2 Credits 

This module focuses on delivering exceptional customer service within the funeral sector. Learn how to address concerns with stakeholders, manage complaints effectively, and apply the ‘Customer Service Triangle’ to create a compassionate and professional experience for every client.

Total Cost: £400.00

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Infant & Child Funerals
This course is suitable for any member of staff – either operative, administrator, new entrant or ‘old hand’ – who may be involved with a child or infant’s funeral. This course is a standalone course and does not form part of the Cert.FP Programme.

Unit: ICF

Arranging child and infant funerals
Level 3 NVQ - 6 Credits

Total Cost: £393.50

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